1. What Information We Collect

Contact Form

When you send us an enquiry, we collect:

• Your name, email address and phone number
• Your company name, if applicable
• The content of your message

Pilot Recruitment Applications

When you apply through our Flight Deck Recruitment section, we collect:

• Your name, contact details and residential address
• Nationality and country of residence
• CV, employment history and references
• Licences, ratings, flight hours and aviation certifications
• Supporting documents such as medical certificates and training records

Website Usage Data

We automatically collect basic technical data when you browse our website, such as your IP address, browser type, pages visited and time of access. This helps us keep the website running smoothly.

2. Why We Use Your Information

We may use your personal information to:

• Reply to your enquiry or manage your application
• Verify your qualifications and conduct recruitment assessments
• Meet aviation safety and regulatory requirements
• Keep our records and run our business
• Protect against fraud and unauthorised access
• Improve our website

3. Our Legal Reason for Processing

We only process your information when we have a valid legal reason. Depending on the situation, this may be:

• Your consent
• Our legitimate business interests, such as responding to your enquiry or recruiting pilots
• A legal obligation we must comply with
• Steps needed before entering into a contract

For EU/EEA users, we rely on the equivalent lawful bases under GDPR Articles 6 and 9.

4. Sensitive Information

We try to avoid collecting sensitive information unless necessary. In recruitment, we may need certain medical or background information required for aviation safety and regulatory compliance.

We handle it with extra care and only where the law allows.

5. Who We Share Your Information With

We only share your information when necessary:

• Our staff who need it to do their jobs
• IT, hosting and email service providers
• Recruitment and background-check providers
• Aviation authorities and regulators, for example for licence verification
• Legal and professional advisers
• Government or law enforcement when legally required

We never sell your personal information. All third-party providers are required to protect your data under our instructions.

6. International Transfers

If your data is transferred outside South Africa, we put safeguards in place, such as Standard Contractual Clauses for EU data, to ensure it remains protected.

7. How Long We Keep Your Information

• Enquiry data — as long as needed to manage your enquiry and meet legal obligations
• Recruitment data — for the duration of the process and a reasonable period after, or longer if appointed
• Website/usage data — for security and analytics purposes

When data is no longer needed we delete, destroy or anonymise it.

8. Your Privacy Rights

Under POPIA — South Africa

You have the right to:

• Access your personal information we hold
• Correct or delete inaccurate or outdated information
• Object to processing or direct marketing
• Withdraw consent at any time
• Complain to the Information Regulator

Under GDPR — EU/EEA Only

You additionally have the right to:

• Data portability — receive your data in a usable format
• Restriction of processing
• Object to automated decision-making
• Lodge a complaint with your local EU supervisory authority

European Data Protection Board

9. Security

We use reasonable technical and organisational measures to protect your information, including access controls, encrypted transmission and IT security monitoring.

No internet transmission is 100% secure, but we take all reasonable precautions.

10. Data Breaches

If a breach occurs that affects your data, we will act quickly to contain it and notify the Information Regulator as required by POPIA.

EU/EEA residents will be notified in line with applicable GDPR requirements.

11. Cookies

What Are Cookies?

Cookies are small files stored on your device when you visit a website. We use them to keep the site working, remember your preferences and understand how visitors use it.

Types of Cookies We Use

• Essential cookies — required for the site to work
• Consent cookies — remember your cookie choices
• Functionality cookies — remember your preferences
• Analytics cookies — help us understand site usage
• Marketing cookies — used for relevant content and campaign measurement where consent has been given

Managing Cookies

You can turn cookies on or off in your browser settings, or use the cookie banner on our site. Disabling essential cookies may affect how the site works.

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Apple Safari

12. Contact Us

To exercise your rights, ask a question, or make a complaint: